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Beijing himalaya provides a range of Medical & Beauty Equipments and the comprehensive after-sale service and laser solutions!
*Main Service Items: Teach and support medical & beauty devices' use, installation, adjustment, maintenance and so on.
*Quality Aims of After-service: Customer's satisfaction not less than 99% as we provide the best service with all our heart.
1. Service Ideal
Service Tenet: Service is foremost.
Service Aim: Customer's satisfaction.
Service Consultation: Friendly, patiently.
Service Way: Quick response.
Service Slogan: Inspire our customers with our efforts and endeavors.
2. Service Type
Telephone Counseling, Online Counseling & Locale Counseling.
3. Maintenance Service
(1) Guarantee: Within 2 years from the day you bought the product, if there is any fault, we provide maintenance service.
(2) If you have any problem while using our product, please contact with us with telephone, fax, network or e-mail and we will answer within one hour and solve your problem as soon as possible.
(3) We take charge the quality of our product under normal use. If host default, we provide free maintenance. After the warranty period, we only charge cost price for spare parts.
4. The Following Items are out of our Maintenance Range
If any of following happens, customers will not enjoy our maintenance range:
(1) Beyond warranty period.
(2) Damage caused by abnormal use, maintenance and repair.
(3) Damage caused by force majeure.
(4) Some consumable spare parts like lamp, filter, hand piece, etc.